CONTENT_PENDING_GENERATIONThis article is a stub. Full content describing email template customisation will be added here.
Overview
RouteNio sends automated emails for key workflow events - invoice delivery, job notifications, welcome messages, and payment confirmations. Customise each template with your branding, tone, and content.
Key Template Types
- Invoice Email - Sent when an invoice is emailed to a client
- Job Notification - Sent when a job is assigned to a fleet operator
- Welcome Email - Sent to new users when invited
- Payment Receipt - Sent when payment is recorded
- Password Reset - System-generated, limited customisation
Customisation Options
- Logo placement (uses your whitelabel logo)
- Company colours
- Header and footer text
- Signature block
- CTA button text and link
Navigate to Settings → Email Templates to customise each template.
Last updated: 2026-03-13